Master HVAC # 960800
Sophia Mechanical Group INC respects the privacy of visitors to its website, and we recognize your need for appropriate protection and management of personally identifiable information you share with us (any information by which you can be identified, including your first and last name, email address, phone number, or other contact information). This policy describes how we collect and use information about visitors to this website, including how we communicate with you by email, phone, and SMS/text message. By visiting the Sophia Mechanical Group INC website or otherwise submitting your personal information to us, you acknowledge and consent to our practices described below.
By providing your mobile phone number and opting in to receive SMS/text messages from Sophia Mechanical Group INC, you expressly consent to receive text messages from us for purposes including, but not limited to, responding to inquiries, managing leads, scheduling or confirming appointments, sending job-related updates, or providing information related to our construction services. Standard message and data rates may apply.
Mobile information will not be shared with third parties or affiliates for marketing or promotional purposes.
Information sharing to subcontractors or service providers is strictly limited to supporting our operational services (such as customer service, scheduling, or technical support) and is not permitted for marketing or promotional use. All other use cases exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.
Your SMS opt-in data and consent will be used only for communications directly between you and Sophia Mechanical Group INC, or to facilitate services you have requested.
You may opt out of SMS communications at any time by replying “STOP” to any text message from us or by contacting us directly.
If you opt in to receive SMS/text messages via our website, behind a secure login, or through any other method (including a paper form), we will retain evidence of your opt-in and consent as required by law and our service providers. You may request proof of your opt-in consent by contacting us.
You may use our website without disclosing personally identifiable information. We collect personal information only if you choose to provide it to us, such as through the contact form on our website, phone or SMS communication, or when requesting a quote or appointment. For example, we may collect your name, phone number, email address, project address, or other information necessary to provide construction services or customer support.
If you choose not to provide certain information, you may be unable to access specific services, such as receiving estimates or job scheduling.
We do not use browser cookies to track user behavior on our website. However, our web server may log technical information automatically, such as your IP address and Internet Service Provider. This data is used for troubleshooting and technical optimization only and is not linked to any personally identifiable information.
Sophia Mechanical Group INC uses trusted third-party service providers (such as CRMs, SMS providers, or hosting platforms) to support these operations. These providers may have access to your information only as necessary to perform their services and are contractually prohibited from reusing or disclosing your data for other purposes.
We may disclose your personal information if required by law, legal process, or to protect our legal rights, property, or safety.
If Sophia Mechanical Group INC undergoes a business transition such as a merger, acquisition, or sale of assets, your information may be transferred as part of that process. Any successor entity will be required to honor the terms of this Privacy Policy.
Our website and services are not directed at children under the age of 13. We do not knowingly collect personal information from individuals under 13. If we become aware that such information has been submitted, we will promptly delete it.
You may request to access, correct, or delete your personal information at any time by contacting us through our website or by email. You may also opt out of receiving future communications from us, including SMS messages, by following the instructions in any message or by reaching out directly.
This policy is effective as of August 12, 2025. We may update this policy at any time to reflect changes in our practices, services, or legal obligations. Any material updates will be posted on this website. Your continued use of the website constitutes your acceptance of the updated policy.
This website may contain links to third-party websites for your convenience. These websites are governed by their own privacy policies. We are not responsible for the content, security, or practices of external sites.
We take reasonable steps to protect your personal information from unauthorized access, misuse, or disclosure. However, no system can guarantee complete security. By using our website or communicating with us, you acknowledge this risk.