Fully Licensed and Insured

Master HVAC # 960800

Plumbing & HVAC NJ
Repair · Maintenance · Remodelling · Construction · Installation

Privacy Policy

Sophia Mechanical Group INC respects the privacy of visitors to its website, and we recognize your need for appropriate protection and management of personally identifiable information you share with us (any information by which you can be identified, including your first and last name, email address, phone number, or other contact information). This policy describes how we collect and use information about visitors to this website, including how we communicate with you by email, phone, and SMS/text message. This policy explains our information practices. Your choices about optional analytics and advertising measurement are separate from using the website, requesting service and consenting to SMS/text messages.

SMS/Text Message Communications and Mobile Information

By providing your mobile phone number and opting in to receive SMS/text messages from Sophia Mechanical Group INC, you expressly consent to receive text messages from us for purposes including, but not limited to, responding to inquiries, managing leads, scheduling or confirming appointments, sending job-related updates, or providing information related to our construction services. Standard message and data rates may apply.

Mobile information will not be shared with third parties or affiliates for marketing or promotional purposes.
Information sharing to subcontractors or service providers is strictly limited to supporting our operational services (such as customer service, scheduling, or technical support) and is not permitted for marketing or promotional use. All other use cases exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.

Your SMS opt-in data and consent will be used only for communications directly between you and Sophia Mechanical Group INC, or to facilitate services you have requested.

You may opt out of SMS communications at any time by replying “STOP” to any text message from us or by contacting us directly.

If you opt in to receive SMS/text messages via our website, behind a secure login, or through any other method (including a paper form), we will retain evidence of your opt-in and consent as required by law and our service providers. You may request proof of your opt-in consent by contacting us.

Collection and Use of Personal Information

You may use our website without disclosing personally identifiable information. We collect personal information only if you choose to provide it to us, such as through the contact form on our website, phone or SMS communication, or when requesting a quote or appointment. For example, we may collect your name, phone number, email address, project address, or other information necessary to provide construction services or customer support.

If you choose not to provide certain information, you may be unable to access specific services, such as receiving estimates or job scheduling.

Cookies and Technical Information

Our website uses necessary technologies for site operation, security and the service-request and scheduling tools you choose to use. We also offer optional Google analytics and advertising measurement and optional Meta advertising measurement. These optional technologies remain off unless you allow the relevant category through Cookie preferences.

If you allow Google analytics & advertising, Google Analytics, Google Ads and our existing Google Tag Manager measurement may use cookies and receive technical information such as device and browser details, cookie identifiers, pages visited, referring pages and interactions with our site to understand visits and measure advertising. This is one combined Google choice. If you allow Meta advertising, the Meta Pixel may receive similar technical information and browser events for page visits and verified completed service requests. The Meta setup does not use Conversions API, customer-list uploads, automatic advanced matching or automatic event detection.

You can accept, reject or change optional categories using the Cookie preferences button on our site. We remember your choices on this browser for up to 180 days. You can use our website and request service without accepting optional measurement. A Global Privacy Control signal keeps both optional categories off. Turning off a previously allowed category stops our future measurement for that category, clears accessible first-party measurement cookies and reloads the page; it does not erase information already sent to a provider or cookies outside this website’s control.

Google and Meta process information under their own policies: Google Privacy Policy and Meta Privacy Policy. Service-request and appointment information you submit is handled by our operational service providers to respond to your request, as described elsewhere in this policy. Our web server may also receive technical information, including an IP address, to operate, secure and troubleshoot the website.

  • Use & Disclosure of Information
  • We use personally identifiable information to:
  • Respond to your inquiries
  • Provide construction estimates
  • Manage leads or job-related communications
  • Schedule or confirm appointments
  • Send service updates and relevant information
  • Communicate with you via email, phone, or SMS/text
  • We may also use your information to improve our services and website experience.

Sophia Mechanical Group INC uses trusted third-party service providers (such as CRMs, SMS providers, or hosting platforms) to support these operations. These providers may have access to your information only as necessary to perform their services and are contractually prohibited from reusing or disclosing your data for other purposes.

We may disclose your personal information if required by law, legal process, or to protect our legal rights, property, or safety.

Affiliate and Business Transfers

If Sophia Mechanical Group INC undergoes a business transition such as a merger, acquisition, or sale of assets, your information may be transferred as part of that process. Any successor entity will be required to honor the terms of this Privacy Policy.

Children’s Privacy

Our website and services are not directed at children under the age of 13. We do not knowingly collect personal information from individuals under 13. If we become aware that such information has been submitted, we will promptly delete it.

Your Choices and Access to Information

You may request to access, correct, or delete your personal information at any time by contacting us through our website or by email. You may also opt out of receiving future communications from us, including SMS messages, by following the instructions in any message or by reaching out directly.

Changes to This Policy

This policy is effective as of October 7, 2026. We may update this policy at any time to reflect changes in our practices, services, or legal obligations. Any material updates will be posted on this website. Your continued use of the website constitutes your acceptance of the updated policy.

Links to Other Websites

This website may contain links to third-party websites for your convenience. These websites are governed by their own privacy policies. We are not responsible for the content, security, or practices of external sites.

Security

We take reasonable steps to protect your personal information from unauthorized access, misuse, or disclosure. However, no system can guarantee complete security. By using our website or communicating with us, you acknowledge this risk.